Privacy Policy

DXUK Ltd. is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website (www.dxuk.uk) and services.

Information We Collect
- Personal details you provide when creating an account, placing an order, or contacting us (e.g., name, address, email, phone number).
- Payment information processed securely by our payment partner, Stripe. DXUK Ltd. does not store or have access to your full card details.
- Technical information such as IP address, browser type, operating system, and usage data when you visit our website.

How We Use Your Information
- To process and fulfill your orders.
- To communicate with you about your order, account, or inquiries.
- To improve our website, services, and customer support.
- To comply with legal obligations.

Sharing of Information
- We do not sell, rent, or trade your personal data.
- Payment transactions are processed through Stripe. Your financial details are handled directly by Stripe in accordance with their own Privacy Policy.
- We may share information with trusted service providers (e.g., couriers) solely for order fulfillment.
- We may disclose information when required by law.

Data Retention
- We retain personal data only as long as necessary for business and legal purposes.
- Invoices and payment records are retained in line with UK accounting and tax laws.

Cookies
- Our website uses cookies to improve your browsing experience, analyze traffic, and enable essential features such as shopping cart functionality.
- You can manage cookie preferences through your browser settings.

Your Rights
Under the UK GDPR and Data Protection Act 2018, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Restrict or object to the processing of your data.
- Request data portability.
To exercise your rights, please contact us at shop@dxuk.uk.

Security
- We use appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
- However, no method of transmission over the Internet is 100% secure.

Changes to This Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

Contact Us
If you have any questions about this Privacy Policy, please contact us at:

DXUK Ltd.
Email: Contact us