Welcome to the DXUK Ltd. online shop. These terms and conditions outline the rules and regulations for the use of DXUK Ltd.'s website, located at www.dxuk.uk. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use DXUK Ltd.'s website if you do not accept all the terms and conditions stated on this page.
Definitions
Company" refers to DXUK Ltd.
Customer" refers to the person or entity purchasing goods from the Company.
Products" refers to the items offered for sale by the Company.
Website" refers to www.dxuk.uk.
Orders
Order Process: Our shopping pages will guide you through the steps you need to take to place an order with us. Please ensure all information provided is accurate.
Order Acknowledgement: After you place an order, you will receive an email from us acknowledging that we have received your order. However, this does not mean that your order has been accepted.
Order Acceptance: Our acceptance of your order will take place when we send you an email confirming that the products have been dispatched (Dispatch Confirmation). The contract between us will only be formed when we send you the Dispatch Confirmation.
Prices and Payment
Pricing: All prices are displayed in GBP and include VAT unless otherwise stated. Prices are subject to change without notice.
Payment: Payment must be made using the methods specified on our website. Payments must be received in full before products are dispatched.
Delivery
Delivery Terms: We will deliver the products to the address you specify when ordering. Delivery times are estimates and not guaranteed.
Risk of Loss: The risk of loss and title for all products ordered pass to you upon our delivery to the carrier.
Returns and Cancellations
Cancellation Rights: As a consumer, you have a legal right to cancel a contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 during the period set out in our Return Policy.
Return Policy: You have 14 days to return unopened, undamaged products. To initiate a return, please contact us at shop@dxuk.uk or call us at 01708 378530. Products must be returned in their original packaging.
Refunds: If you cancel your contract, we will refund the price you paid for the products and any delivery costs. We will make any refunds due to you as soon as possible and within 14 days of receiving the returned product.
Faulty Products
Consumer Rights: As a consumer, you have legal rights in relation to products that are faulty or not as described. These rights are not affected by anything in these terms and conditions.
Returns of Faulty Products: If you return products because they are faulty or not as described, we will replace the products or refund the full price, including any delivery charges and reasonable costs of return.
Limitation of Liability
Disclaimer of Warranties: The website is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of our website or the information, content, materials, or products included on our website.
Limitation on Liability: To the fullest extent permitted by law, DXUK Ltd. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. DXUK Ltd. does not warrant that this website, its servers, or email sent from DXUK Ltd. are free of viruses or other harmful components. DXUK Ltd. will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.
Privacy Policy
Please refer to our Privacy Policy for information on how we collect, use, and disclose personally identifiable information from our customers.
Changes to Terms
We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time. You will be subject to the policies and terms in force at the time you use the website or order products from us, unless any change to those policies or these terms is required to be made by law or governmental authority.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. You agree that any dispute or claim arising out of or in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: Contact Us
Definitions
Company" refers to DXUK Ltd.
Customer" refers to the person or entity purchasing goods from the Company.
Products" refers to the items offered for sale by the Company.
Website" refers to www.dxuk.uk.
Orders
Order Process: Our shopping pages will guide you through the steps you need to take to place an order with us. Please ensure all information provided is accurate.
Order Acknowledgement: After you place an order, you will receive an email from us acknowledging that we have received your order. However, this does not mean that your order has been accepted.
Order Acceptance: Our acceptance of your order will take place when we send you an email confirming that the products have been dispatched (Dispatch Confirmation). The contract between us will only be formed when we send you the Dispatch Confirmation.
Prices and Payment
Pricing: All prices are displayed in GBP and include VAT unless otherwise stated. Prices are subject to change without notice.
Payment: Payment must be made using the methods specified on our website. Payments must be received in full before products are dispatched.
Delivery
Delivery Terms: We will deliver the products to the address you specify when ordering. Delivery times are estimates and not guaranteed.
Risk of Loss: The risk of loss and title for all products ordered pass to you upon our delivery to the carrier.
Returns and Cancellations
Cancellation Rights: As a consumer, you have a legal right to cancel a contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 during the period set out in our Return Policy.
Return Policy: You have 14 days to return unopened, undamaged products. To initiate a return, please contact us at shop@dxuk.uk or call us at 01708 378530. Products must be returned in their original packaging.
Refunds: If you cancel your contract, we will refund the price you paid for the products and any delivery costs. We will make any refunds due to you as soon as possible and within 14 days of receiving the returned product.
Faulty Products
Consumer Rights: As a consumer, you have legal rights in relation to products that are faulty or not as described. These rights are not affected by anything in these terms and conditions.
Returns of Faulty Products: If you return products because they are faulty or not as described, we will replace the products or refund the full price, including any delivery charges and reasonable costs of return.
Limitation of Liability
Disclaimer of Warranties: The website is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of our website or the information, content, materials, or products included on our website.
Limitation on Liability: To the fullest extent permitted by law, DXUK Ltd. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. DXUK Ltd. does not warrant that this website, its servers, or email sent from DXUK Ltd. are free of viruses or other harmful components. DXUK Ltd. will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.
Privacy Policy
Please refer to our Privacy Policy for information on how we collect, use, and disclose personally identifiable information from our customers.
Changes to Terms
We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time. You will be subject to the policies and terms in force at the time you use the website or order products from us, unless any change to those policies or these terms is required to be made by law or governmental authority.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. You agree that any dispute or claim arising out of or in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: Contact Us